Contact us

Contact Us

We’re here to help! Whether you have a question about a product, need assistance with an order, or simply want to get in touch, our team is always happy to hear from you.

Get in Touch

The easiest way to reach us is by email. We aim to respond to all enquiries as quickly as possible.

Email: info@hamiltonpens.com
Response time: Within 1 working day

Order Enquiries

If you're contacting us about an order, please include the following details so we can assist you:

Your order number
The name used on the order
A brief description of your query

This helps us resolve your enquiry as quickly and efficiently as possible.

Delivery & Returns

Looking for more information about shipping or returns?

Please visit our dedicated pages for full details:

Delivery Information
Returns & Refunds

Our Location

The Hamilton Hut is based in:

Gloucestershire
United Kingdom

As an online business, we do not currently offer in-person shopping or collections. However, we provide fast and reliable delivery across the UK.

Customer Support

We pride ourselves on providing a friendly, helpful, and responsive customer experience.

Whether you need help choosing the perfect puzzle, game, or gift, or have a question about your order, no enquiry is too small — we’re always here to help.